Privacy Notice
Effective date: September 10, 2026
StewardsDesk is designed to help letter carriers and union representatives organize, investigate, and understand workplace cases. Those cases may contain sensitive information, so we design the product to limit how information is collected and used.
This notice explains the information StewardsDesk may collect when you visit our website or use the StewardsDesk application.
Analytics
StewardsDesk uses limited website and product analytics to understand how people find and use the service and to help us improve it.
For example, analytics may help us understand whether visitors reach the StewardsDesk website, begin branch registration, start or complete a consultation, or use certain product workflows.
Our analytics are designed to measure interaction with StewardsDesk, not the contents of your case.
StewardsDesk analytics are designed not to include:
- case narratives or descriptions of workplace events;
- uploaded documents or their contents;
- evidence, findings, correspondence, or source excerpts;
- case identifiers;
- branch identifiers;
- employee names or email addresses; or
- other case-specific information.
We also design analytics so that dynamic application addresses and similar metadata do not expose case-specific identifiers.
StewardsDesk currently uses Google Analytics to provide these limited analytics. Google may process analytics information as a service provider under its own applicable terms and privacy practices.
Information You Provide to StewardsDesk
When you use StewardsDesk, you may provide information needed to create an account, register or participate in a branch workspace, start a consultation, build a case, upload supporting material, or otherwise use the service.
Case information is used to provide StewardsDesk's case preparation, investigation, and related product functionality. It is not intentionally included in the limited analytics described above.
How We Use Information
We may use information collected through StewardsDesk to:
- provide and operate the service;
- authenticate users and manage access;
- support branch and case workflows;
- maintain the security and reliability of the service;
- respond to support requests; and
- understand and improve how StewardsDesk is used through the limited analytics described above.
Our Approach to Case Information
StewardsDesk is designed around the principle that case information should be handled differently from ordinary product analytics.
Adding a document, opening a case, or completing a consultation may produce a bounded analytics event indicating that an interaction occurred. The case itself—what happened, what a document says, what issues are being investigated, and other case-specific information—is not intended to become analytics data.
Third-Party Services
StewardsDesk relies on service providers to operate portions of the service. These providers may process information as necessary to perform services on our behalf and are subject to their respective contractual terms and privacy practices.
For limited website and product analytics, StewardsDesk uses Google Analytics.
Changes to This Notice
We may update this Privacy Notice as StewardsDesk develops or as our information practices change. When we make material changes, we will update the effective date above and provide additional notice when appropriate.
Contact
Questions about this Privacy Notice or StewardsDesk's privacy practices can be sent to:
StewardsDesk is a case preparation and decision-support tool. It does not provide legal advice, and your union representative makes the final decisions about how a case is handled.